Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with THE PRBS. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.
Order Processing
All orders are processed within 1β2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
During peak shopping seasons, promotional campaigns, or unforeseen circumstances, order processing may take slightly longer than usual. We appreciate your patience and understanding.
Shipping Time
Estimated delivery times are as follows:
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Major Cities: 2β5 business days
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Other Areas: 3β7 business days
Please note that delivery times are estimates and may vary depending on your location, courier operations, weather conditions, or public holidays.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, THE PRBS may offer free shipping promotions on selected orders or minimum purchase amounts.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or message containing your tracking information (where available), allowing you to monitor the delivery status of your package.
Delivery Delays
While we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control, including:
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Weather conditions
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Public holidays
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Courier service disruptions
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Incorrect shipping information provided by the customer
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Remote delivery locations
THE PRBS is not responsible for delays caused by third-party courier services after the order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
If incorrect or incomplete information is provided, your order may be delayed, returned, or cancelled. Additional shipping charges may apply for re-delivery.
Failed Delivery Attempts
If a courier is unable to deliver your package after multiple attempts, the order may be returned to us.
In such cases, customers may be responsible for additional shipping charges to resend the order.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us as soon as possible.
We will work with the courier service to investigate the issue and provide an appropriate resolution where applicable.
International Shipping
At this time, THE PRBS primarily ships within Pakistan unless otherwise stated on our website.
If international shipping becomes available, the applicable shipping charges, customs duties, taxes, and delivery timelines will be displayed during checkout.
Contact Us
If you have any questions regarding shipping, delivery, or your order status, please contact us:
Store Name: THE PRBS
Email: theprbs@gmail.com
Phone: +92 315 1258048
Our customer support team will be happy to assist you and ensure your shopping experience with THE PRBS is smooth and enjoyable.